Privacy
Privacy Policy
This page explains, at a high level, how Elevate handles account information, resume content, diagnostics, and support submissions used to run the product.
Information We Collect
We may collect account details you provide directly, such as your email address and profile information used to sign in or save resumes.
We store resume content, template selections, and export-related preferences so the product can restore your work across sessions.
We also collect limited product usage and diagnostic data to improve reliability, feature quality, and support response time.
How We Use Information
We use your information to operate the resume builder, sync saved work, support imports and exports, and maintain account access.
We may use operational analytics and support submissions to identify bugs, prioritize feature work, and improve the product experience.
If we send product updates or important service notices, they are used to communicate about your access, saved content, or material changes to the service.
Sharing and Service Providers
We do not sell personal information. We may use trusted infrastructure and software providers to host data, authenticate users, process exports, and monitor product performance.
Those providers only receive the access needed to support the service they perform for Elevate.
Security and Retention
We use reasonable technical and organizational safeguards to protect stored information from unauthorized access, disclosure, or misuse.
We keep information for as long as it is needed to provide the service, comply with legal obligations, resolve disputes, and maintain service integrity.
Your Choices
You can manage resume content inside the app and remove data associated with your account when those controls are available.
If you need help with access, billing, or data-related questions, use the support page so your request is routed correctly.
Policy Updates
We may update this policy from time to time as the product evolves. When changes are material, we may surface them in the app or through other appropriate notice.
For legal terms, review the End User License Agreement. For product or account questions, use the support page.